Consumer Law is a field dedicated to protecting the economic interests of consumers and regulating the relationships between sellers/suppliers and consumers. Within this scope, we provide legal counsel to safeguard consumer rights regarding defective goods and services, distance sales contracts, warranty claims, and return procedures. We conduct legal proceedings regarding misleading advertisements, unfair contract terms, and breaches of contract, ensuring the resolution of disputes arising from these issues. Furthermore, we offer legal representation in disputes involving consumer loans, installment sales, and subscription agreements.
· Defective Goods & Services: Litigation regarding defective products and services
· Distance Contracts: Disputes arising from online and distance sales contracts
· Right of Withdrawal: Procedures regarding the right of withdrawal and return processes
· Arbitration Board Applications: Objections to decisions of Consumer Arbitration Committees
· Unfair Terms: Detection and annulment of unfair contract terms in consumer contracts
· Deceptive Advertising: Actions regarding misleading advertisements and unfair commercial practices
· Consumer Credit: Disputes arising from consumer loan and credit agreements
· Subscription Agreements: Termination and dispute resolution for subscription services
· Installment & Direct Sales: Litigation concerning door-to-door sales and installment sales contracts
· Warranty Disputes: Claims regarding warranty periods and after-sales services
· Compensation Claims: Damages claimed under the Law on Consumer Protection
Akın Plaza, 8th Floor, No. 3 Darülaceze Avenue. Şişli, Istanbul/TURKIYE
Phone: +902122198099 E-mail: info@olcaylaw.com